FAQ: UNDERSTANDING THE APPLICATION PROCESS

How do I apply for Medicaid?

You must submit an application to the DFR.  This process depends on what county you live in.  You should go to the DFR site at http://www.in.gov/fssa/dfr/2999.htm and select your county.  Then follow the directions on how to apply for your county.

What information do I need to know/take with me to apply for Medicaid?

For all the people in your household you will need to know:

  • Names  and dates of birth
  • Social Security Number
  • Income from jobs or training
  • Benefits you get now (or got in the past) such as Social Security, Supplemental Security Income (SSI), veteran's benefits, child support
  • Amount of money in your checking account, savings accounts or other resources you own.
  • Monthly rent, mortgage payment and utility bills
  • Payments for adult or child care
  • Health coverage and/or medical benefits you currently have

Where is my local DFR office?

You can go to the DFR site and click on the county where you live to find a DFR office.  This is on the DFR site at www.in.gov/fssa/dfr/2999.htm.

Where is the on-line application?

This is on the FSSA site at www.in.gov/fssa/ click on "Apply For Benefits"

How long will it take to get my Medicaid?

Once you submit your application it will take approximately 45-90 days to find out if you are eligible, depending on what program you apply for.

How do I keep my benefits?

Your membership in any Medicaid program will need to be renewed on a regular basis, typically each year.  You will be contacted by mail when it is time for you to renew your enrollment.   It is important for you to respond to all mail you receive regarding your coverage.  If you re-enroll on time, you will not experience any break in program services.  If you do not re-enroll you may have a break in coverage or lose your coverage.

If you have a change of address or phone number, it is critical for you to inform your DFR case manager or contact your local Division of Family Resources so that you will receive important notifications.

What is open enrollment?

The Hoosier Healthwise program has an open enrollment period.  Open Enrollment means that you will remain enrolled in your chosen health plan for a one-year period so long as you remain eligible for Hoosier Healthwise. This gives your health plan an opportunity to improve the care it provides.  With open enrollment you can only change your health plan at certain times during the year.