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Contact Us

To submit a question online to Indiana Medicaid, click the following link and complete the online form:

FSSA Contact Us

Knowing who to call for particular questions can help you utilize your benefits and reduce frustration.  Here are a few key tips in knowing who to call:

  • If you are in a health plan, call your health plan for any coverage or benefit questions.
  • For pharmacy questions, please call the pharmacy customer assistance line.
  • If you are new to Medicaid and need assistance selecting a doctor, call Maximus.

Before calling, please have your Medicaid member information available including your Name, and Social Security Number or Medicaid Recipient Identification (RID) number.  If you are calling on behalf of a dependent, please have their Social Security Number or Medicaid Recipient Identification (RID) number.  The RID number can be found on the front of your Hoosier Health Card.

Contacts by program:

Hoosier Healthwise Contacts:

Hoosier Healthwise
Hoosier Healthwise Helpline:
1-800-889-9949

E-mail us:
hoosierhealthwise@maximus.com

Anthem
http://www.anthem.com

Member Services
1-866-408-6131

Transportation
1-800-508-7230

MHS
http://www.mhsindiana.com

Member Services
1-877-647-4848

Package C Premium Collection Services

Package C Payment Line
1-866-404-7113

MDwise
http://www.mdwise.org

Member Services
1-317-630-2831 or
1-800-356-1204

Package C
Payment Mailing Address

Hoosier Healthwise
P.O. Box 3127
Indianapolis, IN 46206-312

 

Healthy Indiana Plan Contacts:

Healthy Indiana Plan

http://www.HIP.in.gov

1-877-438-4479

MDwise
http://www.mdwise.org

Member Services
P.O. Box 44236
Indianapolis, IN 46244-0236
1-800-356-1204 or (317) 630-2831

Anthem
http://www.anthem.com

Member Services
1-800-408-6131

Managed Health Services (MHS)
http://www.mhsindiana.com

Member Services
1-877-647-4848

 

Care Select Contacts:

Indiana Care Select
Helpline: 1-866-963-7383
E-mail us:
indianacareselect@maximus.com

ADVANTAGE Health Solutions
http://www.advantageplan.com/

Member Services
1-800-784-3981
P.O. Box 80068
Indianapolis, IN 46280
MDwise
http://www.mdwise.org
Member Services
1-800-356-1204
(317) 630-2831
P.O. Box 44214
Indianapolis, IN 46244-02
Hospice Member Disenrollment
Fax: (317) 810-4488


 

Pharmacy Contacts:

Catamaran

1-855-577-6317



 

M.E.D. Works Contacts:

M.E.D. Works Premium Hotline
1-866-273-5897
M.E.D. Works Payment Mailing Address
P.O. Box 946
Indianapolis, IN 46206

 

Traditional Medicaid Contacts:

Member Services
1-317-713-9627 or 1-800-457-4584
Opt 1 = Member Services - English
Opt 2 = Member Services - Spanish