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Contact Us

Contact by Phone:

Member on Hoosier Healthwise, Healthy Indiana Plan, or Hoosier Care Connect? - Call your health plan for any coverage or benefit questions.  A complete list of phone numbers is provided below.

Member on Traditional Medicaid? - Call the member services line at 1-317-713-9627 or 1-800-457-4584.

Question about pharmacy coverage? - If you are on Traditional Medicaid, call the pharmacy customer assistance line at 1-855-577-6317.  If you are on HIP, Hoosier Care Connect, or Hoosier Healthwise (effective January 1, 2017), contact your health plan for questions.

Before calling, please have your Medicaid member information available including your name, Social Security Number, or Medicaid Recipient Identification (RID) number.  If you are calling on behalf of a dependent, please have his or her Social Security Number or Medicaid Recipient Identification (RID) number.  The RID number can be found on the front of your Hoosier Health Card.

Contact Online:

To submit a question online to Indiana Medicaid, click the following link and complete the online form:

FSSA Contact Us

Contacts by Program:

Hoosier Healthwise Contacts:

Hoosier Healthwise
Hoosier Healthwise Helpline:
1-800-889-9949

E-mail us:
hoosierhealthwise@maximus.com

Anthem
http://www.anthem.com

Member Services
1-866-408-6131

Transportation
1-800-508-7230

MHS
http://www.mhsindiana.com

Member Services
1-877-647-4848

Package C Premium Collection Services

Package C Payment Line
1-866-404-7113

MDwise
http://www.mdwise.org

Member Services
1-317-630-2831 or
1-800-356-1204

Package C
Payment Mailing Address

Hoosier Healthwise
P.O. Box 3127
Indianapolis, IN 46206-312

CareSource

http://www.caresource.com/members/Indiana

Member Services

1-844-607-2829

 

Healthy Indiana Plan Contacts:

Healthy Indiana Plan

http://www.HIP.in.gov

1-877-438-4479

MDwise
Healthy Indiana Plan Website

1-800-356-1204 or (317) 630-2831

Anthem
Healthy Indiana Plan Website

1-866-408-6131

Managed Health Services (MHS)
Healthy Indiana Plan Website

1-877-647-4848

CareSource

http://www.caresource.com/members/Indiana

1-844-607-2829

Hoosier Care Connect Contacts:

Hoosier Care Connect

Helpline: 1-866-963-7383

Anthem

Hoosier Care Connect Website

1-844-284-1797

TTY: 1-866-408-7188

MDwise

Hoosier Care Connect Website
Member Services
1-800-356-1204
(317) 630-2831

Managed Health Services (MHS)

Hoosier Care Connect Website

1-877-647-4848


 

Pharmacy Contact (for Traditional Medicaid):

OptumRx

1-855-577-6317



 

M.E.D. Works Contacts:

M.E.D. Works Premium Hotline
1-866-273-5897
M.E.D. Works Payment Mailing Address
P.O. Box 946
Indianapolis, IN 46206

 

Traditional Medicaid Contacts:

Member Services
1-317-713-9627 or 1-800-457-4584
Opt 1 = Member Services - English
Opt 2 = Member Services - Spanish